FAQ
All users are required to create an account before they will have access to submit a “New Support Ticket” or have the ability to “Check Ticket Status”. ...
Mon, Oct 11, 2021 at 2:20 PM
TO SUBMIT A SUPPORT REQUEST, VISIT: https://support.lazarusentertainment.com TO LOGIN. (All users are required to create an account before they will hav...
Mon, Oct 11, 2021 at 4:34 PM
PRIORITY SELECTION There are 4 priority levels, “Low, Medium, High, or Urgent” to select from the menu dropdown. LOW - Addressed in order of ti...
Mon, Oct 11, 2021 at 5:00 PM
Tickets are assigned 4 different working statuses. Open - Being Processed Pending - Waiting on Reply Resolved - Has been resolved. Closed - Ticket ...
Mon, Oct 11, 2021 at 4:08 PM
All users are required to create an account before they will have access to submit a “New Support Ticket” or have the ability to “Check Ticket Status”. ...
Mon, Oct 11, 2021 at 3:39 PM
If a ticket is not displaying in your list of tickets, double check the ticket status filter and change the drop down to the appropriate view.
Mon, Oct 11, 2021 at 3:41 PM